Shipping Policy
Effective date: January 22, 2025
Currently, we only ship within Canada and are unable to ship to P.O. boxes. Please ensure your shipping address is accurate at checkout, as Hey Neighbour Coffee Roasters is not liable for incorrect shipping information. If an incorrect address is provided, the customer will be responsible for any additional shipping costs incurred to resend the package. Hey Neighbour Coffee Roasters is not responsible for lost or stolen packages once they have been shipped.
Processing Time
Processing and handling can take up to 2-4 business days, depending on order volume.